Artificial intelligence

Maximizing Patient Satisfaction with Dr Chatbot: The Future of Healthcare Communications Chatbots may also be deployed to automate the prescription-refill process by collecting patient data and sharing it with the relevant doctor for approval. After approval is granted and the prescription is ready for collection, the chatbot sends the relevant messaging to the patient. Conversational…

5 Insurance Chatbot Use Cases Along the Customer Journey As a result, they can interact with customers through various means of communication, including audio, text, and instant messaging, and can also answer questions that have never been asked before. For the last three years, NORA, Nationwide’s Online Response Assistant, has provided customers 24-hour access to…

What is Conversational AI? Benefits and Examples for 2024 A friendly conversational AI assistant that’s always ready to help users solve issues regardless of the time or date will prompt potential customers to stick with your brand rather than turn to a competitor. Conversational AI is a further development of conventional chatbots that enable authentic…